Apple Likely To Find A Solution For iPhone 4 Issues

Since the new version of Apple’s iPhone, the iPhone 4 was launched in early June, there had been complaints pouring in about the bad antenna reception. The company had already sold around 2 million phones since its launch.

Initially Apple had denied of any such issues. But since the controversies persisted for long enough, Apple came back and informed that it was a software glitch. It had even advised people to cover the phone with a case or hold it slightly differently without the hands being in direct contact with the antenna, as the reception becomes weaker if the lower left corner is covered by the hands.

But a report from a product-quality testing company, Consumer Reports, challenged Apple’s statement saying that it was not a software issue that led to these problems, but it was a hardware flaw, that the design had not been going well with the functions of the phone. Apple’s share fell drastically since the iPhone 4 went on sale.

Reports from sources confirm that Apple and its CEO had been warned about these particular signal issues as early as a year ago. But then Apple hadn’t worried much about it. It simply went with the design it liked so much. Reliable sources say that Apple had given only very less time to carriers for testing of the iPhone 4 product performance. And moreover, Apple’s telecom partner AT&T faced criticisms about the dropped calls wherever the network coverage was weak.

Amid all these criticism, Senator Charles Schumer of New York, on Thursday urged Steve Jobs to further investigate and make amends over these issues and provide services free of cost to the consumers affected.

There had been reports saying that Apple would recall the phones. But Apple had denied of any such plans.

Now Apple’s reputation as a reliable consumer electronics industry is at risk. So at this time, if it recalls the phones, then it would do a greater damage to Apple. Instead of recalling, Apple could come up with a solution or provide some add-on services to the affected iPhone 4 users.

As far as the consumers are concerned, they are hoping for a better solution to these issues at the news conference to be held by Apple today, July 15 in Cupertino, California. The company had promised to discuss only about the iPhone 4 glitches in this news conference.